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Careers

Join a team of inspired individuals who love what they do and are passionate about building better experiences.

Our cohesive, creative, and inspired teams bring design thinking, customer insights, data strategy, and technology together to build meaningful experiences that transform businesses and lives. We hire extraordinary people with multiple skillsets: people who are confident, curious, flexible, unpretentious, and intentional.

What we offer

• Medical insurance

• Dental insurance

• Vision insurance

• 401k plan

• Cell phone stipend

• Professional growth opportunities

• Volunteer opportunities

• Fitness reimbursement

• Snack pantry

• Employee discounts

• Generous PTO/holiday plan

• Summer Fridays

• Office closed week between Christmas and New Years

 

Staff highlights

Alex Levin

Senior Experience Researcher

“As a Senior Experience Researcher, I lead and oversee research at the project level. This entails helping define appropriate methodologies and approaches for meeting clients’ end goals and objectives. Additionally, I execute the research and analyze the research data. I partner with our design team to understand how research is going to help inform design from a strategic point of view.”

Scotty Saunders

Senior Engagement Manager

“As a Senior Engagement Manager, I have in-depth knowledge of all aspects of the project, and I constantly communicate project progress, opportunities, and potential barriers to the client and internal team. If pivots in a project approach are needed, I am able to see those changes coming around the bend and proactively suggest adjustments or alternative approaches.”

Erica Fransen

Account Director

“As an Account Director at Effective, I serve as a trusted adviser for our clients and lead the exploration of new ideas, discovering solutions to critical problems, illuminating the client’s organizational blind spots, and navigating the road ahead. My focus is on cultivating our client relationships and ensuring that we are providing strategic value as a partner.”

Melissa Sepe

Experience Design Principal

“As an Experience Design Principal, I work with our clients to understand their business goals and customers’ needs, and I lead multidisciplinary teams to create experiences that solve for those goals and needs. I also partner closely with our Engagement Managers to ensure that we are delivering positive client experiences and keeping our projects healthy and on track.”

Jenna Brucoli

Senior Experience Designer

“As a Senior Experience Designer, my goal is to create work that balances a client’s business goals with an end user’s needs. I work collaboratively with my clients, acting almost like an extension of their team, to understand their business and their audience on a deeper, more emotional level. And in that environment of collaboration and trust, I facilitate regular working sessions.”

Shane McAllister

Lead Experience Designer

“As a Lead Experience Designer, my role is deeply rooted in understanding who I am designing for — their emotional states, expectations, and needs. I work closely with teams to solve complex design problems; define powerful, versatile brand expressions; exceed business goals; and streamline the development process. There’s a lot of collaboration: sketching, mapping journeys, exploring and systematizing the visual language. Everything leads up to designing the best possible experience.”

Are you a design student looking to start your career?

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Available job openings

New York

Lead Experience Writer

A lead experience writer plans, facilitates, and creates great content experiences for our clients and their customers while advocating for language throughout the design process. Working closely with clients, designers, and engagement managers, they act as both a leader and hands-on contributor across the project lifecycle.