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Understanding User Experience Bias and Why You Believe in Horoscopes

Ever wonder why your fortune cookie knows what’s in store for you, or how your horoscope so uniquely describes your personality? Without ruling out the merits of witchcraft and wizardry, I’d like to introduce you to a concept called bias. Bias, a…

Taming the Beast

Anyone who has worked with me before knows that organization is my expertise. A tidy person by nature, I’m always looking for ways to work smarter and more efficiently. (Thank GOD for Sketch plugins!) Having been tasked with creating several design system…

A Millennial’s Guide to Building Products for Millennials

As someone born in the millennial generation, I have only a vague memory of what life was like prior to the Internet boom. I recall the first time I made an online purchase and the wave of skepticism that came from my…